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Saturday, July 16, 2011

Question no 1198 : Customer Service Scenario

In SAP CS ECC6.0, SAP's Customer Service enables you to manage a variety of Service Scenarios, which of the following scenarios are supported ?
(more then one answers)

A)    Service Notifications.
B)    Customer Warranties.
C)    Service Order Processing.
D)    Service Contract.
E)    Service Quotation.
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2 comments:

  1. 黄清华 Wong Ching WahApril 10, 2012 at 8:27 AM

    Answer: A, B, C, D, E

    ReplyDelete
  2. 黄清华 Wong Ching WahApril 10, 2012 at 8:28 AM

    SAP CS supports the following scenarios:
    . Service Notification
    . Customer Warranties
    . Service Order Processing
    . Service Contract
    . Service Quotation
    . Return and Repair Order

    ReplyDelete

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